Troubleshooting
Stopped receiving our communications suddenly? There are a few steps you can take to ensure that our publications are delivered to your organization.
Our newsletters are distributed via Hubspot. Given the large distribution list, our emails sometimes are marked as marketing emails and end up in a spam folder.
Add communications@amcham.se and contact@amcham.se to your email client address book. This tells the inbox that it should expect to receive emails coming from that address. Each email client has a different process for adding email addresses, which can be found in their help documentation.
Request that your IT/Email team whitelist amcham.se This tells your email server that it should expect to receive emails from any from address containing amcham.se
Request your IT/Email team to whitelist our IP sending addresses from Hubspot. If you would like our IP sending addresses, please contact us.
Open and click links in the emails you do receive from us. This tells the inbox to trust emails coming from AmCham Sweden and email sending domain. An email client is always learning; if you continue to open and click on our emails, your email client will learn to accept those emails in the future.
Move emails from us found in your SPAM/junk folder back to the inbox. This tells the inbox where to place that email in the future and improves your domain’s sender reputation.